Terms & Conditions hkjc odds — The Complete Guide for Malaysian Players

Acceptance of hkjc odds Terms & Conditions

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User") and hkjc odds ("Platform", "we", "us"). This document governs all aspects of your use of hkjcodds.net, including all sports betting services, casino games, slots, virtual sports, and any other features offered by hkjc odds.

By completing the registration process, making your first deposit, or simply browsing the hkjc odds platform, you are deemed to have read, understood, and fully agreed to all provisions in these Terms & Conditions and our Privacy Policy.

Eligibility to Use hkjc odds

To be eligible to use the hkjc odds platform, you must meet all of the following requirements at all times:

• At least 18 years old at the time of registration and throughout your use of the platform.
• Being a resident or citizen legally situated in a territory where the use of online betting platforms is not prohibited.
• Registering in your own personal capacity and not on behalf of any third party.
• Never been declared bankrupt or currently undergoing active bankruptcy proceedings.
• Not currently enrolled in an active self-exclusion program at hkjc odds or any other betting platform.
• Not currently representing or employed by any professional sports organisation whose matches are available on the hkjc odds platform.

Hkjc odds reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in temporary account suspension.

Account Registration & KYC Process

When registering an account on hkjc odds, you are required to provide truthful, accurate, and complete information. Required details include your full name, date of birth, active email address, Malaysian phone number, and a secure password. Accounts created with false or incomplete information may be terminated without notice.

Hkjc odds carries out a Know Your Customer (KYC) process to ensure the safety of all members and compliance with industry standards. During the KYC process, you may be asked to submit:

• A copy of a valid MyKad or Malaysian passport.
• Proof of current address (utility bill or bank statement dated within the last 3 months).
• Details of the payment method used for your deposit.

Your account password is your personal responsibility. hkjc odds will not be liable for any losses resulting from your failure to keep your password confidential. If you suspect unauthorised access to your account, contact hkjc odds support immediately.

Deposits, Withdrawals & Payment Methods

Hkjc odds supports a range of popular and trusted Malaysian payment methods. All deposits and withdrawals are processed in MYR only.

Withdrawal Requirements: The minimum withdrawal amount is RM 50. E-wallet withdrawal requests are typically completed within 15 minutes to 1 hour. FPX or bank transfer withdrawals take 1 to 3 business hours. hkjc odds does not charge any withdrawal processing fees.

Hkjc odds reserves the right to request additional identity verification before processing withdrawals exceeding RM 5,000. This is a standard security measure to protect your account. Withdrawals may only be made to the same payment method used for the deposit, unless special approval is granted by the hkjc odds team.

Bonuses, Promotions & Rollover Requirements

Hkjc odds offers a range of attractive bonuses and promotions for both new and existing members. All offers are subject to the specific terms stated alongside each promotion. The general bonus rules at hkjc odds are as follows:

• The welcome bonus may only be claimed once per new member.
• All bonuses are subject to rollover before a withdrawal is permitted. The rollover requirement for each bonus is clearly stated in the relevant promotion's terms.
• Bonuses cannot be used in conjunction with other promotions unless explicitly stated.
• Hkjc odds reserves the right to void any bonus if there is evidence of fraud or promotion abuse.
• Betting on the same match from both sides (arbitrage betting) to meet rollover requirements is strictly prohibited and will result in bonus forfeiture.
• Cashback bonuses are calculated based on net losses within the specified period and are not subject to adjustment or dispute.

General Betting Rules at hkjc odds

All bets placed on hkjc odds are subject to the following general rules:

• Confirmed bets cannot be cancelled or amended unless hkjc odds officially announces a match cancellation.
• If a match is postponed or cancelled, any affected bets will be refunded to your account within 24 hours.
• Hkjc odds displays odds in a fixed format. Any odds changes after a bet is confirmed will not affect existing bets.
• Official match results used to settle bets on hkjc odds are based on results declared by the relevant official sports governing body.
• For Malaysia Super League and EPL football matches, results are determined after 90 minutes of regular time (excluding extra time) unless otherwise stated.
• Hkjc odds reserves the right to limit or reject any bet deemed unusual or unreasonable without being required to provide a reason.
• The account balance displayed on the hkjc odds platform at any given time is the official record that applies.

Prohibited Conduct

Hkjc odds has a zero-tolerance policy toward fraud and abuse. The following are strictly prohibited and may result in immediate account closure and balance freeze:

Account Suspension & Closure

Hkjc odds reserves the right to suspend or close any account in the following circumstances:

• Violation of any provision under these Terms & Conditions.
• Chargebacks or evidence of fraud, money laundering, or illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.
• Account closure requested by the user.
• Accounts that have been inactive for more than 12 consecutive months.

In the event of account closure due to a breach of Terms & Conditions, hkjc odds reserves the right to freeze or forfeit the account balance pending the completion of an investigation. Any withdrawals in progress at the time of closure may be placed on hold until the investigation is concluded.

For accounts closed at the user's own request or due to self-exclusion, any valid balance will be returned once the verification process is completed within 7 business days.

Hkjc odds Liability Limits

Hkjc odds shall not be liable for any loss or damage arising from the following situations:

• Service disruptions due to scheduled system maintenance that has been communicated in advance.
• Damage or loss resulting from third-party cyberattacks beyond our control.
• Bet outcomes that are correct under official sports rules but contrary to the user's expectations.
• Betting errors resulting from the user's own negligence.
• Losses resulting from unauthorised access to your account due to the user's own negligence in safeguarding their password.

Responsible Gaming at hkjc odds

Hkjc odds is committed to responsible gambling and the wellbeing of all our members. We provide a range of self-control tools that you can activate at any time through your account settings:

• Daily / Weekly / Monthly Deposit Limits — Set a deposit limit to manage your spending.
• Personal Betting Limit — Set a maximum limit on individual bets.
• Cooling-Off Period — Suspend account access for 24 hours, 7 days, or 30 days as needed.
• Self-Exclusion — Permanently close your account or close it for a set period.

If you or someone you care about feels that gambling is starting to affect daily life, we encourage you to reach out to the hkjc odds support team or visit our Responsible Gaming page for guidance and support resources.

Terms & Conditions Amendment

Hkjc odds reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on hkjcodds.net.

Continued use of the hkjc odds platform after any amendments take effect constitutes your acceptance of the revised terms. It is your responsibility to review this Terms & Conditions page periodically. The date of the latest update will always be displayed at the top of this document.

Contact the hkjc odds Team

If you have any questions, confusion, or complaints regarding these Terms & Conditions or any aspect of hkjc odds services, please contact us through the following channels:

• Live Chat: Available 24/7 at the bottom corner of the hkjc odds website — response within 2 minutes.
• Email: support@hkjcodds.net — response within 24 hours.
• WhatsApp: Available 24 hours a day, 7 days a week, including public holidays.

All communication with the hkjc odds support team is conducted in Bahasa Malaysia. We are committed to resolving every query or complaint fairly and professionally in the shortest time possible.