Hkjc odds takes the privacy of every Malaysian player seriously. This Privacy Policy clearly explains how we collect, store, use and protect your personal information when you use our platform.
Six core principles that shape our approach to protecting players' personal data
All data transmitted between your device and hkjc odds servers is encrypted using industry-standard 256-bit SSL technology. This means your personal information and financial transactions are always protected from third-party interception.
Hkjc odds does not sell, rent or disclose your personal information to any third party for commercial marketing purposes without your explicit consent. Your data belongs to you — it is not a commodity we trade in.
The hkjc odds Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every aspect of our data collection and processing complies with applicable local data protection laws.
We believe you deserve to know exactly what data we collect and why. This Privacy Policy is written in plain, straightforward language — not confusing legal jargon — so every player can make informed decisions.
Access to players' personal data within hkjc odds systems is granted only to staff who genuinely require it to perform their duties. All access is logged and regularly monitored by our internal security team.
You have the right to access, correct, delete or transfer your personal data at any time. hkjc odds provides a straightforward and responsive process for handling all your privacy-related requests.
Important Note: By registering for or continuing to use the hkjc odds platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully.
Hkjc odds ("we", "the Platform") is committed to protecting the privacy of all users who access hkjcodds.net and use our Sports Betting, slots, Live Casino, and Virtual Sports services offered to Malaysian players.
This Privacy Policy outlines our practices regarding the collection, processing, storage and disclosure of users' personal information. It applies to all your interactions with hkjc odds, whether through the website, mobile app or communications with our support team.
This Privacy Policy should be read together with Terms & Conditions hkjc odds. In the event of any conflict between these documents, the Privacy Policy shall govern all privacy-related matters specifically.
This Privacy Policy may be updated from time to time. The latest revision date is always displayed at the top of this page. Continued use of the hkjc odds platform following any amendments constitutes your acceptance of the updated terms.
Hkjc odds collects various types of information from users to ensure the platform operates securely, smoothly and in compliance with legal requirements. The following are the categories of data we collect:
| Data Category | Sample Information | Collection Source |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Registration forms, KYC |
| Contact Information | Email address, Malaysian phone number, residential address | Registration forms, account profile |
| Financial Information | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal history in RM | Deposit/withdrawal transactions |
| Platform Usage Data | Betting history, games played, active session times, sports preferences (football, badminton, e-sports) | In-platform activity |
| Technical Data | IP address, browser type, operating system, device ID, cookie data | Collected automatically upon site access |
| Communication | Live chat transcripts, support emails, form feedback | Communication with the support team |
Hkjc odds no collect sensitive data such as health information, religious beliefs or political views without a legitimate reason and your explicit consent. Biometric data is also not collected through our platform.
For users accessing hkjc odds via mobile devices, we may request access to your camera (for KYC document uploads) and push notifications. You can revoke these permissions in your device settings at any time without affecting the platform's core functionality.
Every piece of data we collect is used for a clear and lawful purpose. hkjc odds will not use your information for purposes unrelated to our services without notifying you first. The primary purposes for which data is used are as follows:
Legal Basis: hkjc odds processes your data on the basis of contractual fulfilment (platform registration and use), legal obligations (PDPA, anti-money laundering) and our legitimate interests in operating a safe and responsible business.
Hkjc odds does not sell or rent your personal data to any third party. However, in the following limited circumstances, we may share your information with trusted parties:
In all data-sharing instances, hkjc odds ensures that receiving parties are bound by data protection agreements that are equivalent to or stricter than our own standards. Any sharing beyond the situations listed above requires your explicit consent beforehand.
Hkjc odds continually invests in security infrastructure to protect the personal data of all our Malaysian players. Our technical and organisational measures include:
While we take all reasonable precautions, no security system can guarantee 100% protection against all cyber threats. You are also responsible for keeping your hkjc odds account password secure. Never share your password with anyone, and always use a unique, strong password.
Hkjc odds uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining your login session, ensuring transaction security and core platform functionality | Session / 7 days | |
| Remembering your language preference, display settings, and game preferences | 30 days | |
| Analysing usage patterns to improve the performance and user experience of the hkjc odds website | 90 days |
"Essential" cookies cannot be disabled as they are required for the core functionality of the hkjc odds platform. You can manage Functional and Analytics cookies through your browser settings. However, disabling certain cookies may affect your user experience.
To delete or manage existing cookies in your browser, use the "Privacy" or "History" settings in Chrome, Firefox, Safari, or Edge. Note: Clearing session cookies will automatically log you out of your hkjc odds account.
In the course of its operations, hkjc odds may store or process some of your data on servers located outside Malaysia, particularly in connection with cloud infrastructure providers and international game software vendors.
In such cases, hkjc odds ensures that all cross-border data transfers are carried out with adequate safeguards, including:
Hkjc odds does not transfer data to countries or territories that do not offer a level of data protection comparable to Malaysian standards without appropriate additional safeguards in place.
Hkjc odds does not retain your personal data for longer than necessary. Our data retention periods are as follows:
Once the relevant retention period has ended, hkjc odds will securely delete or destroy your data using non-recoverable methods.
As an hkjc odds user, you have the following rights regarding your personal data under Malaysia's PDPA and industry best practices:
You have the right to request a copy of all personal data we hold about you. hkjc odds will provide this information within 14 working days from the date the request is received.
If your personal data is inaccurate or incomplete, you have the right to request a correction. Log in to your account and update your profile details, or contact our support team.
You may request the deletion of your personal data, subject to hkjc odds' legal obligations to retain certain records for the periods prescribed under Malaysian law.
You may object to the processing of your personal data for marketing purposes at any time. Unsubscribe from promotional emails using the link at the bottom of any email, or contact us directly.
You have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another platform should you choose to do so.
In certain circumstances, you may request that hkjc odds restrict how we use your data while a dispute is being resolved or an erasure request is under review.
How to Submit a Request: To exercise any of the rights above, please contact us at support@hkjcodds.net with the subject line "Data Privacy Request", along with your full name and account number for identity verification. hkjc odds will respond within 14 business days.
If you have any concerns, questions or complaints regarding how hkjc odds handles your personal data, we encourage you to reach out to us first so we can resolve the matter internally as quickly as possible.
The contact channels for privacy-related matters at hkjc odds are as follows:
If you are unsatisfied with how hkjc odds has handled your privacy complaint after the internal review process, you have the right to escalate the matter to Malaysia's Personal Data Protection Department (PDPD) as the relevant authority under PDPA 2010.
Hkjc odds is committed to resolving all privacy-related complaints fairly, transparently and as promptly as possible. We value the trust you place in us to safeguard your personal information.
Register your account today and enjoy a safe, fair and protected Sports Betting experience. Deposit from as little as RM 20 using Touch 'n Go, GrabPay or DuitNow.